NeuraFoundry Labs Support

We provide dedicated support for our Atlassian Cloud applications, including SprintRecon and DevSprint Quotes.

Support Channels

If you encounter an issue, have a bug to report, or wish to request an enhancement, contact our developer support team directly:

Support Email: admin@neurafoundrylabs.com

Service Level Expectations

• Response Window: We respond to all technical support inquiries within 1 to 2 business days.
• Supported Language: English.
• Scope: Support covers app configuration, milestone credit mapping, board discovery, and troubleshooting within Jira Cloud.

Security & Incident Reporting

To report any security concerns, vulnerabilities, or data handling inquiries, email admin@neurafoundrylabs.com with the subject line [Security Report].